All items are designed and made by GORE COUTURE.
All design, artistic and photographic concepts are the sole creation & property of GORE COUTURE and related photographers.
No photographic, digital or printed reproduction for personal or commercial use is allowed without prior permission from GORE COUTURE. Copyrights are applied and upheld.
As all items are made to your order you must allow at least 28 days for delivery. On bespoke corset orders you must allow up to 6 weeks for delivery. If I have a very big work load you will be advised via e-mail an estimated time scale of when you will receive your order. Each piece is hand made to a VERY high standard and due to the nature of the pieces created, no two garments will ever be exactly the same even if you choose the same style/materials/colour. If you have ANY questions please E-MAIL me!
PLEASE: make sure of your size before ordering, if it is a ready to wear item, check your sizes against the size charts and proceed to the checkout. If your measurements do not match those on the size charts then please see the made to measure guide.
Due to the nature of the garments they are non-exchangeable, non-returnable and non-refundable.
Goods sold are guaranteed to be free from defect. In the very rare event of a defective item, it will be repaired or replaced. Items showing obvious signs of abuse will not be considered for replacement.
Items must be returned to me within 7 days of purchase for exchange.
Cancellations: Should you need to cancel an order please email me immediately at info[at]gore-couture.com. Dependant on where your order is in manufacturing process I may be able to cancel the order. However, there may still be a charge, ie: if the fabric has been cut. All orders that are cancelled after payment has been processed will be subject to our minimum £5 admin handling fee.
Payment must be in full before any work begins. I do not carry any stock, each piece is made to order.
For made to measure items and styles, all details including style, colour, material, size & preferred payment method must be confirmed by E-MAIL. Once a confirmation is made, I will then send you confirmation of details along with appropriate payment instructions. As soon payment is recieved, work will then commence.
Accepted payment methods are credit/debit card through PAYPAL, POSTAL ORDER or BANK TRANSFER.
PAYPAL ONLY – Please ensure all payment are in GBP pounds only.
Please use a currency converter to save time & embarrasment when ordering.
POSTAGE & PACKING
All items are securely packaged, corsets will be boxed.
All items are sent by ROYAL MAIL RECORDED or SPECIAL DELIVERY and will need to be signed for. Large orders will be sent by fedex.
All items are sent only by FIRST CLASS AIRMAIL or AIRSURE with insurance, and should be received within one or two weeks. Large orders will be sent by fedex.
Customers outside of the UK may be subject to import duties and taxes. I cannot be held responsible for parcels once they have left the UK. G-C is not responsible for any charges due to customs clearance, duties or taxes.
SHOPPING ORDERS THAT ARE UNCLAIMED AND RETURNED TO US WILL BE HELD FOR 30 DAYS:
If your order is unclaimed and returned to me, I will attempt to contact you by mail three times, in order to reprocess the order.
You must respond within 30 days of the date of the unclaimed return to have me resend your order.
You will be charged for the extra shipping cost. After 30 days of no response the item will be put back on sale.
I will never disclose any information you give me when ordering to another commercial organization or third party.